At Rafi Glitz, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy explains how we handle processing, delivery, and related details for all purchases made through our website.
Shipping Availability
Rafi Glitz ships products worldwide. We work with trusted courier partners to ensure reliable and timely delivery to your location. Some regions may experience longer delivery times due to customs, local regulations, or courier limitations.
Processing Time
All orders are processed within 2 to 4 business days after confirmation. Orders placed on weekends or public holidays are processed on the next working day. Once your order has been shipped, you will receive a confirmation message with delivery details.
Delivery Time
Estimated delivery times may vary depending on your location:
- Domestic Deliveries: 3 to 7 business days after dispatch
- International Deliveries: 7 to 15 business days after dispatch
Please note that delivery timelines are approximate and may vary due to unforeseen circumstances such as weather conditions or customs delays.
Cash on Delivery
Rafi Glitz operates solely on a Cash on Delivery (COD) payment method. Customers are required to pay the full amount at the time of delivery. Please ensure that the correct shipping address and contact number are provided to avoid delivery delays.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you confirm your order. International orders may include customs fees, import duties, or taxes, which are the responsibility of the recipient.
Order Tracking
Once your order has been dispatched, you will receive tracking information via email or SMS (if available). You can use this tracking link to monitor your order’s delivery progress.
Delayed or Undelivered Orders
If your order is delayed or not delivered within the expected timeframe, please contact us at [email protected]. We will investigate the issue with our shipping partners and provide an update as soon as possible.
Wrong Address or Failed Delivery
Please ensure that all shipping details provided are accurate. If a delivery attempt fails due to an incorrect address or the customer being unavailable, additional delivery charges may apply for reshipment.
Damaged Packages
If your package arrives damaged or tampered with, please refuse to accept the delivery and inform us immediately at [email protected]. If you have already accepted the package, contact us within 48 hours with photos of the damage.
Contact Us
If you have any questions about our shipping or delivery process, please reach out to us at:
Email: [email protected]